Coronavirus Northern Ireland: Join NI Water’s free text alert service

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Thursday, April 9th, 2020

NI Water is encouraging customers to sign up for its free text alert service which keeps them updated about anything that may impact their water supply or any of their other services in the area.

NI Water’s Director of Customer Service Delivery Des Nevin explained, “Water has never been more important with handwashing being a key weapon in the battle against COVID19.



“While we are working hard to ensure it reaches your tap, sometimes, there will be an interruption and the best way to prepare for this is to know about it.

“That is what our free text service is for, we want to keep you informed as much as possible and the best way to do this is to send you essential information directly to your mobile. 

“We will only ever contact you in any situation that might affect you or your property.

“We will never use this information for marketing purposes, and it is completely free.



“Our aim is to have the ability to contact customers at our fingertips but we need them to sign up to this by registering their details HERE.

“The more details we have, the more informed customers will be regarding their water supply,” he added.

For further advice log on to  



Information on water supply issues affecting your property are also available 24/7 simply by logging onto


Keep up to date with all the latest Northern Ireland Coronavirus / Covid-19 news HERE


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