Translink launches ‘Happy or Not’ devices for customer feedback | Latest Newry News, Newry Sport and Newry Business for Newry City

Translink launches ‘Happy or Not’ devices for customer feedback

Translink customers can now provide immediate feedback on their journey experience using ‘Happy or Not’ devices installed across key stations and services on the public transport network in Northern Ireland.

Designed as a quick, easy and anonymous feedback channel for passengers to rate their experiences, the ‘Happy or Not’ terminals will provide important information to improve overall performance and demonstrate Translink’s commitment to customer satisfaction. 

Article continues below

Translink are the first public transport company in UK and Ireland to host Happy or Not devices onboard vehicles.



Pictured [above] launching Translink’s new ‘Happy or Not’ devices are l-r Translink Group Chief Executive Chris Conway with Claire Hesketh and Ciara Hesketh from the Translink Youth Forum.



Short URL:

Posted by on Sep 24 2019. Filed under Business. You can follow any responses to this entry through the RSS 2.0. You can leave a response or trackback to this entry

Leave a Reply

Find us on Facebook

Log in | Designed by Gabfire themes