Get your ‘tax credit’ ducks in a row

Posted by
Wednesday, May 1st, 2019

Tax credit recipients are being urged to get their ducks in a row as the new tax year kicks off and HMRC checks claimants’ circumstances to ensure claimants are still eligible. 

If you’re claiming Tax Credits you should receive your annual renewal pack between April and June of this year. 



If you don’t receive yours by 30 June 2019, call the Tax Credit Helpline on 0345 300 3900.

HMRC checks your circumstances to ensure that you are receiving the correct amount of Tax Credits. They will check the amount you received in the previous year was correct, that your payments are adjusted according to any changes in income and circumstances, and that you are still entitled to receive Tax Credits.



When you receive your renewal pack, check the information carefully and tell the Tax Credit Office immediately if anything has changed or if the details are wrong or incomplete.

If incorrect information is submitted, you may be underpaid or overpaid. If you are overpaid, you will have to pay the extra amount back to HMRC through deductions being taken from future Tax Credit awards.

To renew your Tax Credits award, it is helpful to have the following documents relating to the year 6 April 2018 to 5 April 2019 to hand:



  • P60, P45 or your March payslip
  • Registered childcare provider bills
  • Tax Credits award notices from throughout the year
  • Annual Personal Pension Plans statements
  • Taxable state benefits e.g. Contribution Based Jobseeker’s Allowance; and/or
  • Other income, such as interest on savings



There are three ways to renew your Tax Credits:

  1. Phone the Tax Credits helpline on 0345 300 3900.
  2. Return your form in the post. Ensure you keep a copy of the form and send your letter by recorded delivery or ask for proof of postage.
  3. Renew online at Your renewal pack will include a 15 digit online reference number which you will need to renew online.

What benefits have been increased?

In April 2019 some benefit and pension rates increased. If you or your child receive either Disability Living Allowance, Personal Independence Payment or Attendance Allowance then the rate of that benefit should have increased from the start of April.



People that look after someone in receipt of one of these benefits and that are entitled to Carer’s Allowance will also see the rate of that benefit increase from £64.60 to £66.15 per week.

For people of pensionable age, they will see the full rate of State Pension increase from £164.35 to £168.60 per week. The income levels for entitlement to Pension Credit will also rise from April.

For anyone that is working and about to have a child or adopt a child the rates for Statutory Adoption Pay, Statutory Maternity Pay, Statutory Paternity Pay and Statutory Shared Parental Pay have also risen from £145.18 to £148.68 per week.



Other benefit rates may also be increasing so please call the number below for more advice.

Further information

For more information, call our Family Benefits Advice Service on 0800 028 3008 (lines are open Mon – Fri, 8am to 5pm) who can provide free, impartial and confidential advice and make sure you are receiving all the support you are entitled to.



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