New campaign explains how to use GP Out of Hours Service

Posted by
info@newrytimes.com
Thursday, February 23rd, 2017
Community
GP serviceA new campaign has been launched to remind people how to use the GP Out of hours service (GPOOH). Dr Sandra Elliott, Medical Manager for GPOOH said, “GP Out of Hours is only for patients with urgent care needs that cannot wait until their own GP surgery re-opens. “Unfortunately we receive many calls about non urgent conditions. This places huge pressure on the service and means people with real urgent problems sometimes aren’t seen as quickly as they could be.”
  The new campaign aims to get this message across using targeted social media, radio and outdoor advertising. Dr Elliott added, “People often phone for minor problems such as colds, sore throats sprains, hangovers, headlice, nappy rash, needing repeat prescriptions or even because they were just too busy during the day to contact their own GP service.
Article continues below:
Jan End 2017“When GPOOH is misused like this, it can cause delays for someone with a genuine urgent problem. So we are encouraging everyone to wait if you can, and only call us if you can’t.” How the service works: GP Out of Hours is available from 6pm to 8am Monday to Friday, all day Saturday, Sunday and on Bank Holidays.
  You should always phone first on 028 3839 9201. A specially trained call handler takes the patient’s details and codes the call (Emergency/Urgent/Routine).
  The call then transfers to a computerised list which the Clinicians, including GPs Nurses and Pharmacists, work through to prioritise. A clinician will phone the patient back to make an assessment. About 50% of patients receive telephone advice or may need a prescription but do not need to attend a centre. A minority of housebound patients will receive a home visit and others may be advised to attend a more appropriate service like the Minor Injuries Unit, Emergency Department or the Emergency Dental service.

Would you like to advertise your business on Newry Times and reach thousands of people every day? Contact the Newry Times office on 028 4062 6520 or email Paul: editor@newrytimes.com

Both comments and pings are currently closed.

Comments are closed

-->

This website does not share personal information with third parties nor do we store any information about your visit other than to analyze and optimize your content and reading experience through the use of cookies. You can turn off the use of cookies at anytime by changing your specific browser settings.

We are not responsible for republished content from this blog on other blogs or websites without our permission. This privacy policy is subject to change without notice and was last updated on 16/01/2017. If you have any questions feel free to contact Newry Times by emailing editor@newrytimes.com

Log in