‘Anxiety and concern’ among Teleperformance workforce after 200 jobs in doubt

Newry Times News Posted by
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Wednesday, February 19th, 2014
Business, Community

SDLP Assembly Member for Newry and Armagh Dominic Bradley MLA has sought a meeting with Enterprise Minister Arlene Foster MLA to discuss ongoing concerns about the future of jobs at Teleperfromance in Newry.

The Teleperformance premises in Newry

Newry Times exclusively revealed yesterday that more than 200 local jobs could be in jeopardy after the Newry branch of Teleperformance lost a major contract.

Speaking to Newry Times, Bradley said he had been contacted over recent days by staff within Teleperformance expressing concerns for their jobs.

“I understand that one of the companies clients, Samsung, have opted to move their contact centre operation elsewhere.

“In informing staff of the move, Teleperformance have given assurances that every effort is being made to redeploy staff to other work within the company, yet there still remains a lot of anxiety and concern among the workforce.

The SDLP MLA says he has raised the issue with the Chair of the Enterprise, Trade and Investment Committee at Stormont and it will be raised at today’s committee meeting.

He continued, “I have also spoken directly with the Chief Executive of Invest Northern Ireland who is working with Teleperformance and he has assured me that Invest NI will continue to work with the company to ensure all current staff are retained.

“The contact centre market is by its very nature a constantly changing environment and I want to see Invest Northern Ireland and indeed the Department of Enterprise work with the sector, particularly in places such as Newry to ensure the sector is getting all the support possible to ensure jobs are retained here.

“Invest NI and the Northern Ireland Executive are working hard to attract inward investment in this sector and other back office support services, and I want to see Newry and Armagh benefiting from that investment.

Bradley added, “I have written to Minister Arlene Foster and asked for an urgent meeting to discuss the Teleperformance jobs and what support her and her department can offer the sector locally to ensure these jobs are retained in Newry and that more jobs are promoted and delivered for Newry and Armagh.”

More on this story:

Concerns for 200 Newry Teleperformance jobs


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