McKevitt raises failing mobile phone coverage with OFCOM

Newry Times News Posted by
info@newrytimes.com
Tuesday, October 29th, 2013
Community

SDLP South Down MLA Karen McKevitt has met with a representative from Ofcom to discuss failing mobile phone network coverage.

Speaking to Newry Times, McKevitt said, “Recently I received reports from constituents that mobile networks are failing and customers are left experiencing an array of difficulties when attempting to use their mobile phones.

“For some, the network coverage drops off in the middle of a telephone conversation leaving them hearing only their own echo; others are receiving text messages hours or even days after they were sent and encountering problems with internet access.

“It is apparent there are problems with network coverage but mobile operators are denying that a problem exists. It is therefore imperative that all complaints and failures are reported to the mobile phone operators and I urge everyone who experiences difficulties to do so.

“I met with an Ofcom representative to discuss this matter and we are also encouraging customers to contact Ofcom to report any network problems.

The SDLP MLA added, “Customers should send an email to ofcomnorthernirelandoffice@ofcom.org.uk providing their name, phone number, postcode and their mobile operator. Ofcom will then follow up these complaints with the relevant operators.”

More on this story:

o2 network in Newry: How to lose customers and alienate people


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