Parent power prompts extra parking at Buttercrane
When Mayobridge mum Laura Henning couldn’t find a mother and baby space in the car park of her favourite Newry shopping centre she was ready to put somebody on the naughty step.
Fed up with shoppers pinching the easy access places, she took her complaints to Peter Murray, Manager of Buttercrane Centre, who not only listened sympathetically, but took instant action to resolve the situation.
He dedicated 25 parking spots to parents with babies or toddlers, re-designed signage, commissioned regular in-centre public address announcements and asked his team of car park attendants to keep a watchful eye against sneaky parkers stealing those precious spaces.
First time mum, Laura, was both amazed and delighted at the speedy response to parent pester power.
She says, “It can be tricky enough to manage baby, buggy and shopping all at once and the extra wide Parent and Baby spaces on the ground floor of Buttercrane are really useful for parents.
“I don’t mind being pipped at the post by another parent , but I really object to people without young kids using the spaces. I’m not usually much of a complainer but on this occasion I thought I would share my feelings with Buttercrane rather than just moan about it to family and friends – and it paid off big time!
“I was really pleased at the response from Peter and his team. They went to a lot of effort to make ground floor parking even easier for parents of young children… and now they have allocated four times as many places too. I know that mums – and dads too – will appreciate everything that has been done.”
Peter Murray said, “Young families are important to us at Buttercrane and we are keen to make the shopping experience relaxed and happy for them so when Laura spotted a problem and brought it to our attention we were happy to come up with a common sense solution.
Peter added, “Good ideas are always welcome and this was a perfect example of ‘Mother knows best’!”
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