CRASH Services agree major tie-up with Renault

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Wednesday, June 27th, 2012
Business
Accident management company CRASH Services has signed a major new contract with Renault UK which will see the Newry-based firm offering free accident support to around 70,000 Renault drivers in Northern Ireland. The deal means that anyone who owns a Renault will get free accident support if they are ever involved in an accident. This full service offering by CRASH includes roadside recovery, the provision of a replacement vehicle and approved repairs, as well as liaison with all parties involved. Crucially, if any repairs are needed, they will only be carried out by Renault-approved technicians who use genuine Renault parts. Renault technicians will also provide customers with a five-year repair guarantee. CRASH Services has helped over 45,000 Northern Ireland motorists since it was founded in 1996. The local company handles all aspects of an accident including vehicle recovery, replacement vehicles, approved repairs and liaising directly with insurance companies on behalf of motorists. Tony McKeown, Sales & Marketing Director at CRASH, said: “This innovative, forward-thinking partnership between CRASH and Renault UK puts customers first. Motorist safety is paramount to both companies and we’re delighted that Renault UK has chosen us as its partner to deliver this important service to its customers in Northern Ireland. We look forward to working with Renault UK for many years to come.” CRASH Services already works with repair centres and brokers from across Northern Ireland. This deal is its first with a major car retailer. Dharmesh Sethi, Market Manager Body, Renault UK, said: “It’s estimated that up to 10% of all drivers are involved in accidents every year, so it’s important to us at Renault that we offer a reliable and trusted accident support service to all our customers. In Northern Ireland, we’ve chosen CRASH to help us deliver that reassurance. CRASH Services is a well-known and trusted brand and their customer-focused ethos is similar to ours. We would urge all Renault drivers to activate their free membership so they can be prepared if the unexpected happens.” “To activate your free Renault accident support membership you can visit www.raslmembers.co.uk, save the 24 hour helpline number 0800 085 8005 to your mobile or download the APP by searching for “RASL”.

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