Newry customers ‘top up’ on the go with Power NI

Declan McAteer Posted by
declan@newrytimes.com
Friday, March 2nd, 2012
Community

The App-y couple: Power NI’s Kathy Smyth and Tony McReynolds join the thousands of customers who use the Free App initiative to top up their electricity on the go

Power NI, the new name for NIE Energy, has today revealed that over 10,000 of its Keypad customers have taken advantage of its Free Keypad App, helping them to ‘top up’ their electricity anywhere and at anytime.

The Free App is available to all of Power NI’s 250,000 Keypad customers. Since its launch in October 2011, customers have been downloading it in record numbers and are able to benefit from a 2.5% discount off all electricity bought.

Outlining the reasons for the success, Power NI’s Kathy Smyth said, “With constant demands on time and pockets, Power NI is focused on how we can make life easier for all of our customers and by downloading our Free App, users can save money as well as time.”

She continued, “We know that many customers prefer to be in control of how much they spend on electricity and by moving to a Keypad you can do this easily. Customers can top up from the comfort of their own home or if they are out and about and on the go.”

“Customers have praised the simple and straightforward way in which the Free App has been designed, offering step by step points to ensure that with the flick of their thumb they can remove the hassle of paper bills that need paid. We even read out your powercode or email it to you, to help make life as easy as possible” said Kathy.

Power NI’s Keypad customers are among the first in the UK and Ireland to be able to access this type of service. Customers can already purchase electricity ‘top ups’ using the 24 hour Customer Helpline, at any Post Office, Paypoint, Payzone outlet or online at www.powerni.co.uk

The Power NI application is free and available for download for your iPhone and iPad through iTunes and www.powerni.co.uk


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