NI Water to keep non domestic water and sewerage charges at rate of inflation for 2021/22 | Newry Times

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Friday, April 2nd, 2021

NI Water has announced that from 1 April 2021, non-domestic water and sewerage charges will rise by 0.9% in line with inflation.


NI Water to keep non domestic water and sewerage charges at rate of inflation for 2021/22 | Newry Times


NI Water Director of Finance & Regulation, Ronan Larkin, said, “We are acutely aware this is a challenging time for everyone and we do not want any business to feel extra pressure due to their NI Water bill.



“The decision was taken, therefore, with the support of the Utility Regulator, to hold the increase to the rate of inflation. 

“This enables us to strike a balance between minimising the impact of a price increase on customers and ensuring sufficient revenues are generated for NI Water to continue to operate. 

“We have, therefore, limited the increase to 0.9% in line with inflation.


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“This means our 80,000 non-domestic customers will see their water and sewerage bill remain the same as last year in real terms.

“It is important that customers who may need extra help with their bill communicate with us as soon as possible. 

“Our billing team will be on hand to offer guidance, including payment breaks or longer repayment plans.



He added, “We are also enhancing our online self-service portal with smarter navigation to help provide a better experience when paying a bill, managing account(s), or viewing water consumption details.”

Leaflets will be mailed to non-domestic customers to notify them of the forthcoming pricing changes and specifically, how they will be applied.  

Customers can access further information about our charges on NI Water’s website.



Anyone with questions about their bill or our charges can phone our Billing Enquiries Team on 03458 770030.


Keep up to date with all the latest Northern Ireland Coronavirus / Covid-19 news HERE.


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