Warning issued for bogus callers during Halloween

Posted by
info@newrytimes.com
Friday, October 27th, 2017
Community

With Hallowe’en on its’ way, you can probably expect kids knocking on your door tricking and treating for some seasonal fun. 

However, not all such callers have harmless intent; some are more tricksters than treaters, preying on older or more vulnerable customers while claiming to represent NI Water.

Trickster bogus callers are an all too common problem, and their preferred course of action is to pose as staff seeking to gain entry to check the water supply in the customer’s property, or causing distraction while an accomplice breaks in.

 

 

If a caller claiming to be from NI Water, Water Service or even the Water Board knocks at your door this Hallowe’en, always ask to see their ID. 

This will have a photograph of the person carrying it and include details such as their name, a unique serial number and our NI Water logo. Also attach your door chain, if you have one; if not, ask the caller to hold the ID up to a window or put it through your letterbox so you can read it properly without opening your door.

If you have any doubts, please call their customer helpline on 03457 440 088.

Des Nevin, NI Water’s Head of Customer Service, gives this advice, “It is very unusual that someone claiming to be from NI Water will call to your door. However, if this does happen, simply call our customer helpline on 03457 440 088 to confirm with our Customer Service team whether the person is in fact genuine.

 

 

“When you are calling to clarify the ID, our Customer Service staff will check: Name; Serial number; and Date of issue.

“Please don’t be afraid to check the caller’s ID.  Genuine callers won’t mind waiting while you do. NEVER allow anyone access to your property unless you are absolutely certain who they are.

Des added, ‘‘Following this simple advice is a sure-fire way to keep your home safe from unwelcome Hallowe’en visitors this year who are bringing plenty of tricks but nothing in the way of treats.’’

 

 

The same message applies to telephone calls from people claiming to be from NI Water and asking for bank details. Do not give this information out over the telephone. Simply hang up and report the call to the police or NI Water customer service helpline. 


Would you like to advertise your business on Newry Times and reach thousands of people every day? Contact the Newry Times office on 028 4062 6520 or email Paul: editor@newrytimes.com

Both comments and pings are currently closed.

Comments are closed

-->

This website does not share personal information with third parties nor do we store any information about your visit other than to analyze and optimize your content and reading experience through the use of cookies. You can turn off the use of cookies at anytime by changing your specific browser settings.

We are not responsible for republished content from this blog on other blogs or websites without our permission. This privacy policy is subject to change without notice and was last updated on 16/01/2017. If you have any questions feel free to contact Newry Times by emailing editor@newrytimes.com

Log in