Southern Trust launches 10,000 Voices initiative

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Friday, August 5th, 2016
Community
The Southern Trust wants to know what people think about its health care services and is inviting people, as part of the 10,000 Voices initiative, to share their experiences of the care they have received. 10000 voicesThe 10,000 Voices is a regional initiative which is being rolled out in all Health and Social Care Trusts and the Ambulance Trust across Northern Ireland in partnership with the Public Health Agency (PHA). Through the initiative, patients/clients, family or carer all have an opportunity to tell your story and what you liked or disliked about the care you received. Drop in sessions have been arranged at the following locations: 16th August 2016 – Portadown Health Centre from 9.30am -12.30pm 17th August 2016 – Daisy Hill Hospital Foyer from 2pm – 4.30pm 23rd August 2016 – Banbridge Health Centre from 9.30am -12.30pm Mrs Mairead Casey 10,000 Voices Facilitator for the Southern Trust said, “This initiative is an opportunity for patients to tell us about their experiences so that we can improve the care we provide to them. It is also an opportunity for patients to be actively involved in shaping the future of our health care services.”
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Annie newry times box adFrancis Rice Southern Trust Chief Executive (Interim) said, “The patients’ voice is central to how we develop our services and it is important that local people’s views are taken into account and that we listen to what they say. Francis added, “We are keen to learn from our patient’s experiences and ensure that their feedback positively influences the way that we plan and deliver our care and services in the future.” For further information contact mairead.casey@southerntrust.hscni.net or visit: http://www.publichealth.hscni.net/publications/10000-voices-improving-patient-experience

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