Make sure Santa is the only caller you let in without ID this Christmas

Posted by
info@newrytimes.com
Monday, December 22nd, 2014
Community
NI Water is calling on customers across Northern Ireland to be extra vigilant during the Christmas and New Year period and beware of bogus callers. This follows some recent incidents involving criminals coming to the homes of older or vulnerable customers claiming to be from the company. The general pattern involves criminals posing as agency staff seeking to gain entry to check the water supply in the customer’s property, often resulting in serious distress for the customers in question. If a caller comes to your door claiming to be from NI Water, Water Service or the Water Board, always ask to see their ID. This will have a photograph of the person carrying it and include details such as their name, a unique serial number and our NI Water logo. Also attach your door chain, if you have one; if not, ask the caller to hold the ID up to a window or put it through your letterbox so you can read it properly without opening your door. If you have any doubts, call our customer helpline on 08457 440 088. Liam Mulholland, Head of Customer Services at NI Water, gives this advice, “Now that we are well into the Christmas season, many people are looking forward to welcoming friends and family into their homes for festive cheer. “However, some seasonal visitors are less welcome than others, and can bring an end to the Christmas joy by their actions. It is very unusual that someone claiming to be from NI Water will call to your door. “If this does happen, simply call our customer helpline on 08457 440 088 to confirm with staff whether the person is in fact genuine. When you are telephoning to clarify the ID, our Customer Service staff will check: • Name. • Serial number. • Date of issue. ‘‘Everyone likes to welcome visitors over Christmas and the New Year, but bogus callers are the sort we could all do without. This year, make sure Santa Claus is the only caller you let in without ID!’’ The same message applies to telephone calls from people claiming to be from NI Water and asking for bank details. Do not give this information out over the telephone; simply hang up and report the call to the police or NI Water customer service helpline.

Would you like to advertise your business on Newry Times and reach thousands of people every day? Contact the Newry Times office on 028 4062 6520 or email Paul: editor@newrytimes.com

Both comments and pings are currently closed.

Comments are closed

-->

This website does not share personal information with third parties nor do we store any information about your visit other than to analyze and optimize your content and reading experience through the use of cookies. You can turn off the use of cookies at anytime by changing your specific browser settings.

We are not responsible for republished content from this blog on other blogs or websites without our permission. This privacy policy is subject to change without notice and was last updated on 16/01/2017. If you have any questions feel free to contact Newry Times by emailing editor@newrytimes.com

Log in