‘Winter is still here’ – NI Water warns customers
Although spring is in the air, further frost and snow is forecast for the week ahead. With this in mind NI Water is calling on customers to follow the two step pipe check and ensure their property is adequately protected against the cold weather.
“With another cold snap on the way we are asking all customers to carry out the two step pipe check; simply check your pipes are protected and if not, take steps to have them well insulated to protect against the weather.
“The threat of the cold weather and burst or frozen pipes is very real and cannot be ignored. Insulating your pipework is an essential action to protect your water supply and that of your neighbours.
“Measures such as these and knowing where your stop valve is and having the number of a plumber to hand can all make a huge difference.”
NI Water has produced a handy stop valve tag to encourage customers to locate their valve. Customers can obtain this by phoning our Waterline number on 08457 440088, emailing firstname.lastname@example.org or contacting them through Facebook.
They also have a Customer Care Register which is designed to meet the needs of those requiring extra help or support from the organisation. Joining is simple, customers can phone the Waterline number or obtain further information by visiting www.niwater.com
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