‘Government must step in to resolve Ulster Bank chaos immediately’ – Ritchie
SDLP MP for South Down Margaret Ritchie has called on Chancellor of Exchequer and Government, the owners of 82% of RBS, to assist Ulster Bank in ending the current chaos, as people go into a second consecutive weekend without proper access to their own bank account.
Speaking to Newry Times, Ritchie said:
“As we approach the second week of chaos with thousands of people without access to their money and account information the Chancellor of the Exchequer and the Government, who own the dominant share in RBS have a duty to ensure this chaos is ended and does not continue to worsen. The Chancellor must actively pursue a resolution to the ongoing fiasco where customers of a bank that is 82% owned by the Government cannot access their money.
“The Chancellor and the Ulster Bank also need to confirm that there have been no security breaches associated with the error and that the bank can monitor suspicious activity on accounts as it would under normal service. People are obviously especially vulnerable to fraud when they cannot access their account for an extended period of time.”
She added, “I have submitted priority parliamentary questions and written to the Chancellor of the Exchequer to ask him to clarify what compensation consumers will be given, both for bank fines and for third party fines resulting from the bank’s error. Customers will be familiar with bank’s rigid system of fines when they perceive the consumer to be at fault, and there should be no uncertainty in terms of compensation when the bank is at fault.”
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